Two years ago, NigComSat (Nigerian Communications Satellite Limited) struggled to remain relevant in Nigeria’s communications market.
Today, the state-owned satellite company is rebuilding its position across broadcast and government services.
NigComsat Struggle To Comeback
Speaking in Lagos on Friday, CEO Nkechi Jane Egerton-Idehen outlined the company’s steady recovery journey.
She revealed that NigComSat now carries over 50% of Nigeria’s total broadcast traffic nationwide.
As a result, this milestone reflects a sharp turnaround from the company’s weakened position two years ago.
Rebuilding Trust And Clients
To begin with, the company launched a focused strategy to reconnect with former clients and rebuild trust.
Consequently, major institutions like NBC, Galaxy Backbone and NIMC have returned to NigComSat’s network.
Previously, these organisations left over a decade ago, citing reliability concerns and service gaps.
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Therefore, the company improved service delivery, increased response speed and strengthened customer engagement efforts.
Meanwhile, Egerton-Idehen explained that the first satellite failure weakened trust among key institutional clients.
Although the company launched a replacement satellite in 2011, the earlier service gap caused damage.
As a result, many long-standing clients moved to alternative providers and delayed their return.
In addition, service quality issues and slow response times pushed more customers away over time.
To address this, the leadership fixed service gaps and actively re-engaged former institutional clients nationwide.
Growth And Future Plans
Now, more than half of Nigeria’s broadcast stations rely on NigComSat for transmission services.
At the same time, the company is attracting telecom operators and other service providers as customers.
Furthermore, Egerton-Idehen urged policies that prioritise government-owned providers in public procurement decisions nationwide.
She argued that this approach protects public investment and strengthens local capacity in communications infrastructure.
Notably, NigComSat generated ₦2 billion revenue in 2025, rising from ₦650 million recorded earlier.
Looking ahead, the company plans to launch two new satellites within the coming years.
Specifically, NIGCOMSAT-2A and NIGCOMSAT-2B will launch in 2028 and 2029 respectively.
Ultimately, these satellites will enhance security coverage and support real-time data for national agencies.
Overall, NigComSat’s recovery shows a determined effort to reclaim relevance in Nigeria’s communications space.
