GTBANK users almost had a panic attack when news of their “website hack” broke out on the internet.
This led to widespread concern and media reports suggesting that the bank’s website had been cloned, potentially putting customer data at risk.
The hacking attempt occurred on Wednesday, just a day after the bank renewed its domain name, causing a temporary disruption to the website.
In addition, customers were frustrated as they couldn’t access their money via the GTWORLD mobile app for sometime.
Reacting to the situation, Guaranty Trust Bank Plc confirmed an attempt to compromise its website domain.
In a statement on Thursday signed by its management, the bank stated that the incident was unsuccessful and its website was not cloned.
Also, it allayed concerns about customer data being compromised, stressing that the bank does not store customer information on its website.
According to The Punch, the statement titled, “Alleged Web Domain Hack: GTBank Provides Clarity” read, “Our attention has been drawn to reports in the media alleging that hackers have seized the bank’s website, cloned it, and intercepted customer data.
GTBANK Reaffirms Commitment
“While there was an isolated incident of an attempt to compromise our website domain, we would like to assure all our customers and stakeholders that the bank’s website has not been cloned and that we do not store customer information on our website, and as such, there has been no instance of compromise of customer data.”
Furthermore, the statement noted that the bank’s Information Security experts are currently working round the clock to restore domain settings.
Also, GTBank reaffirmed its unwavering commitment to safeguarding customer data, urging customers to remain calm and confident in the bank’s robust security measures.
“Our dedicated team of Information Security Experts is currently working round the clock to restore domain settings, and we can assure our customers that our website will be up shortly.
Also Read: Hackers Attack: What Every GTBank User Should Know
“We urge all our customers to please disregard the claims in these media reports and assure you of our unwavering commitment to safeguarding customer data. Thank you for your continued support,” the statement added.
IbrandTv confirms that the website and mobile application are now actively working.
