One of the most difficult times for Nigerians in carrying out banking transactions is the period of Naira scarcity. So many failed transactions and so many unresolved debits.
Unfortunately, some individual’s have taken advantage of the difficult time to tamper with people’s accounts.
If you have complaints one of the things you can do is to reach out to your bank via the telephone.
Have you tried to reach your bank for complaints and you are unable to?
Then you are actually reading the right article that will provide you with the right information.
Nigeria has well over thirty banks with international, regional and national authorisation.
These bank’s operation are guided and supervised by the Central Bank of Nigeria (CBN).
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Nigerian Banks Customer Care Phone Numbers
So, for customers who have complaints, here are the email and phone numbers for most banks’ customer care services.
- Access Bank +234 1- 2712005-7, +234 1-2802500, 07003000000, 01-2273000, 01-2273007 contactcenter@accessbankplc.com
- Citibank +234 1 463 8400 or + 234 1 2798400 head.customercare@citi.com.
- Ecobank Nigeria Plc 0700 500 0000 Contactcentre@ecobank.com
- Fidelity Bank 0700 3433 5489 true.serve@fidelitybank.ng
- First Bank Nigeria Limited 234 708 062 5000, +234 1 448 5500 firstcontact@firstbanknigeria.com
- FCMB 0700 329 0000 or 01-279 8800 customerservice@fcmb.com
- Globus bank +234 1 2259000 contactcenter@globusbank.com.
- GTB +234 1 4480000 or 0700 48266328 or +234 802900 2900 or +234 803900 390 or +234 904 000 2900 or +234 1 2715227 gtassistant@gtbank.com.
- Heritage Bank +234-1-2369000 or +234-1-6309000; complaints@hbng.com; info@hbng.com
- Keystone Bank 234 700 2000 3000 contactcentre@keystonebankng.com
- Parallex Bank 0700 727 25539 or 0912 180 4317 dataprotection@parallexbank.com
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- Polaris Bank 0700-75932265, +234 806 988 0000, +234 1 4482100 and +234 1 2705850 yescenter@polarisbanklimited.com
- Premium Trust Bank 07007736486 contactpremium@premiumtrustbank.com. Providus Bank 0700776843 87 businessconcierge@providusbank.com
- Stanbic IBTC Bank +234 700 909 909 909 CustomerCareNigeria@stanbicibtc.com
- Standard Chartered Bank +234 1 280 2447, +234 1 461 9999 clientcare.ng@sc.com
- Sterling Bank 070078375464 customercare@sterling.ng
- SunTrust Bank 234 01-2802143 or 01-2802144 helpdesk@suntrustng.com
- Titan Trust Bank 07000200200, 01-2265100, 01-2265129 Contactcentre@titantrustbank.com
- Union Bank 01 2716816 or 07007007000 customerservice@www.unionbankng.com UBA +234) 07002255-822, (+234) 01-6319822 cfc@ubagroup.com
- Unity Bank +234 7057323225-30, 09-8734331, 07080666000 customercare@unitybankng.com or We_care@unitybankng.com
- Wema Bank +234-8039003700, send an SMS to 07051112111 purpleconnect@wemabank.com
- Zenith Bank 234-1-2787000 or zenithdirect@zenithbank.com
