Nigeria’s insurance firm Old Mutual Ltd has launched a digital platform for insurance brokers tagged “all in one brokers portal” to deliver a robust experience for brokers and customers alike.
The innovative digital platform would ensure online service delivery to the insurance broker is seamless and convenient, thereby engendering a rich engagement experience for their customers
Old Mutual Ltd is a Nigerian subsidiary of a pan-African insurance firm and global financial services provider.
Speaking at the launch in Lagos, the company said this was part of its commitment to enable Nigerians easily access insurance products. The digital platform is a very critical tool for stakeholder groups to onboard insurance customers
The platform would serve the end-to-end purpose of allowing brokers to request and review quotes, achieve transactions for the received quotes, generate the policy certificate as well as initiate claims, and monitor claims payments in a few clicks.
With the platform, brokers can market Old Mutual’s life insurance policies such as group life and credit life policies and other general insurance policies, including motor, fire, burglary & marine insurance policies.
It added that brokers could lodge claims for all products with the required documentation to allow for a seamless, end-to-end interaction on the platform.
The Managing Director, Old Mutual Nigeria, Olalekan Oyinlade, said the platform was targeted at increasing the accessibility of its insurance solutions to help Nigerians achieve a better and more fulfilling future.
He said, “We are proud to introduce this customised platform built specifically for our all-important brokers to encourage and enable them to access our range of insurance products for their various customers who require the insurance solutions for a better financially rewarding lifestyle.
“The platform has a dynamic and robust feature that allows an independently registered broker to perform an end-to-end transaction, issue a policy certificate, as well as initiate and execute a claims payment process on behalf of their customers.”
The Managing Director, Old Mutual Life Assurance Limited, Olusegun Omosehin, said, “We believe this platform is timely for Nigeria today as there is a need to deepen insurance penetration further to allow more Nigerians access to insurance policies across every facet of their lives.
“It also re-enforces our promise as Old Mutual of being a certain friend in certain times.”