It began with a steady stream of complaints—travellers from across Nigeria raising their voices after cancelled Air Peace flights left them not only grounded but also out of pocket.
Air Peace Summoned Over Cancelled Flights
As the grievances mounted, the Federal Competition and Consumer Protection Commission (FCCPC) took notice.
Now, the airline faces a formal summons from the Commission.
Possible Legal Breach
In a statement, FCCPC’s Director of Corporate Affairs, Ondaje Ijagwu, revealed that the airline likely violated Sections 130(1)(a)(b) and 130(2)(b) of the FCCPA 2018.
These sections guarantee consumers timely refunds when service providers fail to honour bookings.
Summons And Compliance Deadline
On June 13, 2025, the Commission issued a formal summons and instructed Air Peace to appear at its Abuja headquarters on June 23.
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The FCCPC, invoking Sections 32 and 33 of the Act, warned that any refusal to comply could trigger penalties, including fines or imprisonment.
Demand For Evidence
Furthermore, the Commission directed the airline to submit key documents: a log of refund-related complaints, detailed records of processed refunds, a list of cancelled flights over the past year, and proof of efforts made to reduce passenger inconvenience.
Previous Pricing Probe
Previously, in December 2024, the FCCPC launched a separate inquiry into Air Peace’s alleged exploitative pricing on some domestic routes.
In response, the airline filed a lawsuit to block the investigation.
Continued Consumer Protection Focus
Nevertheless, Ijagwu clarified that the current action targets a different issue.
He stressed that the FCCPC will continue to enforce the law and ensure service providers treat consumers fairly.
Growing Pressure On Airline
With the hearing fast approaching, Air Peace now faces growing scrutiny over its treatment of passengers—a test that could reshape accountability standards in Nigeria’s aviation industry.
